ROSEANNE™ Support Team will respond to you within 12 hours. Please contact us @roseannejewelry@gmail.com, or in the help desk at your right hand side.

Make sure to subscribe to our newsletter by signing up through our online store. You can also follow us on Instagram and Facebook for the latest news at @ROSEANNE™.

See our list of locations in the main menu where you can choose language and currency.

If your country of residence is not listed here, get in touch and we can check the possibility of shipping to your country.

Yes, when an order is packed and fulfilled you receive a confirmation email with all shipping details, including a Express tracking number.

You can always click Track my order to view shipping details.

All orders will be delivered within 2-5 days from the day you receive your order confirmation.

During promotional periods and public holidays, large order volumes may result in longer delivery times. Orders will be shipped from our local warehouse or China warehouse based on stock availability. For late orders, we will send a discount code to your subscription email as compensation.

Delivery to rural addresses may result in longer delivery times.